Terms of sale
Terms of Sale / Service — Seralia
Founder: Bruno Raghavji
Company Name: Vanguardr Group SAS
Address: 160 Rue Georges de Mestral, 74160 Archamps
Country: France
Email: seralia@mailsire.com
1. Scope
These Terms of Sale govern all purchases made through this website. By placing an order, you agree to be bound by these Terms, which constitute a legally binding agreement between you and the seller.
2. Products
Products offered on this website include dietary supplements and related wellness products. Product descriptions and images are provided for informational purposes and may change without notice. While we strive for accuracy, we do not guarantee that all content is error-free.
3. Orders
All orders are subject to availability and acceptance. We reserve the right to refuse, limit, or cancel any order for reasons including:
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Suspected fraud
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Payment authorization failure
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Shipping or regulatory restrictions
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Pricing or system errors
4. Pricing
Prices are displayed in local currency or USD/EUR depending on location or selection.
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Applicable taxes are included unless otherwise stated
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Shipping fees are calculated at checkout
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Prices may be modified at any time without prior notice
5. Payment
Payment must be completed at checkout using the secure payment methods available.
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Major credit/debit cards and supported platforms are accepted
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Transactions are encrypted and securely processed
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Full payment authorization is required before order fulfillment
6. Shipping & Delivery
Orders are shipped to the address provided at checkout.
Estimated delivery times are informational only and may vary due to:
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Customs processing
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Carrier delays
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Regional logistics conditions
We are not responsible for delays outside our control.
6.1 Customs & Import Duties
Customers are responsible for ensuring compliance with local import regulations. Duties, taxes, or fees imposed upon delivery are the responsibility of the buyer.
7. Returns & Refunds
Due to the nature of supplements:
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Returns are accepted only for sealed, unused items in original packaging
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Requests must comply with applicable consumer protection timelines
Refunds are issued after inspection of returned goods.
For return inquiries:
8. No Medical Claims
Products are not intended to diagnose, treat, cure, or prevent any disease. Website content does not constitute medical advice. Consult a healthcare professional before use, especially if pregnant, nursing, medicated, or managing a medical condition.
9. Product Use
By purchasing, you confirm:
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You meet legal age requirements in your jurisdiction
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Products will be used according to instructions
Improper use is at your own risk.
10. Limitation of Liability
To the fullest extent permitted by law, Vanguardr Group SAS shall not be liable for indirect, incidental, or consequential damages arising from product use or website access.
11. Data Protection & Privacy
Personal data is processed in accordance with our Privacy Policy and used solely for:
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Order fulfillment
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Customer service
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Platform optimization
We do not sell personal data.
Privacy concerns may be directed to:
12. Force Majeure
We are not liable for delays or failure to perform due to events beyond reasonable control, including:
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Natural disasters
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Customs disruptions
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Pandemics
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Supplier interruptions
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Network outages
13. Governing Law
These Terms are governed by the laws applicable to the seller’s jurisdiction. Disputes shall be resolved in accordance with those laws.
14. Subscription Terms
All subscriptions require a minimum commitment of two (2) billing cycles.
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Cancellation permitted only after the second successful payment
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No early cancellation or refund before commitment completion
Bundle subscriptions exceeding one unit may be adjusted to two (2) units per rebill beginning with the first renewal if the initial order contained more than two units.
Adjusted units billed at $48.88 per unit.
To maintain multi-unit bundles:
The originally selected product or flavor will ship unless updated by the customer.
We reserve the right to adjust subscriptions to prevent billing issues or system conflicts.
Payments are securely stored and charged according to delivery frequency. Subscriptions automatically renew unless canceled after the minimum requirement.
Initiating a chargeback before fulfilling the commitment violates these Terms. Supporting documentation may be submitted in disputes.
Subscriptions may be managed via confirmation email links or support contact.
15. Contact
For inquiries regarding orders, subscriptions, or these Terms:
We aim to respond within 24–48 business hours.